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We don't send emails requesting feedback from our customers; these are just a few of the lovely messages that people have taken the time to send us after their event:

I'd just like to give a huge shout out and thank you to the Frog Orange Party shop in Jericho who helped me out on Friday with some very last minute party decorations for a school event (as the ones I had had been accidentally thrown away). They went out of their way to help me and within half an hour they had saved the day!

Their shop is like an Aladdin's cave with gifts and treats galore ... if you haven't been before ti's worth a visit, they have parking too.

Thank you again to the Frog Orange Party shop x Rachel Moffatt, November 2019

Thank you so much for my wonderful balloons and your 1st class customer service.  I will not hesitate to recommend your business Sharon Elbro, October 2019

Just wanted to say thank you, the balloons looked great! Jill Britnell, Said Business College, September 2019

I'd just like to say a massive thank you to you and Meghan for the balloons. Everything looked amazing. See you soon and thanks again. Roxy Ali, September 2019

Thanks for all your help with the balloons last week - everyone thought they looked great! Many thanks. Lorna, September 2019

Just a note to say a huge thank you for the balloons you supplied for our party yesterday. They were the perfect finishing touch for the marquee. Thank you. Wendy Williams, September 2019

This is just a quick note to send you a VERY BIG THANK YOU for creating our brilliant balloons for our wedding at Moreton-in-Marsh. They added so much to the look and feel of the day - exactly what I had hoped for. I love balloons and somehow we managed to bring home the letter towers and I am still enjoying them! DF, September 2019

Just a quick email to say thank you and that Efi loved the balloons, she was really surprised. Rebecca Kibble, July 2019

Just a little note to say thank you so much for the lovely balloons this weekend. Sofi was so surprised and over the moon with everything. Hugely grateful. Bimla Safka, July 2019

I just wanted to thank you so much for all of your help with the balloons. The lady who delivered also very kindly arranged them on the tables for us. All in all, you could not have provided a better service. July 2019

Just wanted to say a massive thank you - the balloons looked great at the ball! Many thanks. Ellie, June 2019

I just wanted to drop you an email to say thank you so much for the giant balloons you set up for our wedding at Eynsham Hall this Saturday just gone. They looked exactly as I'd hoped and were the perfect addition to our day. Alayna Parish, May 2019

Fabulous balloons!  The 'hot pink' colour is fantastic! How amazingly clever you are.  Thank you so much. Anne Hendry, May 2019

Hello, I ordered balloons for my son's graduation which was on Saturday, and they were fabulous - thank you. We walked in the Quod restaurant and they were there on the table waiting for us, perfect! I will certainly recommend you. Thanks again. Elaine Thelen, March 2019

Just a quick note to say the balloons were incredible ! I told everyone how wonderful you were and where to get them from. Thanks so much, Louise Johnson, January 2019

Hi, I just wanted to say a massive thank you to the ladies in headington for my daughters Christmas surprise balloon (sorry it's late). It worked perfectly Lucy Thomas, January 2019

Frog Orange Balloons are hilarious (the animal ones that stand) & staggeringly beautiful for any occasion. They can write on them with glittery pens too which makes it very personal Jane Chung, December 2018 

I would like to thank you from the bottom of my heart for your unparalleled, first class customer service. You will never truly know how much the balloon meant to me...and how impressed I was in your going the extra mile to 'patch it'. 
In short, I ordered the balloon as a symbolic gesture; that way, my beloved departed son was visibly part of the Christmas celebrations.  When I learnt that the balloon had arrived at your premises with a small puncture, my heart sank and the floodgates opened. Only a parent who has lost a child will know what it means, to be deprived of even the smallest gesture, a gesture which was meant to make the Christmas celebrations more bearable for me. 
Your lovely lady assistant assured me that the balloon could be fixed with tape to last approximately 1 day. I jumped at it, suddenly there was a glimmer of hope again
that my beloved Adam would 'partake' in the festivities. As I said, only a parent who lost a child will understand; to anybody else, it probably sounds totally crazy. 
I wasn't interested in any refund or replacement, I just wanted the balloon with Adam's picture on it. Fast forward to the collection day, my son picked it up en route from London. 
Imagine my surprise and delight when he handed me not just one, but two balloons...the one I had ordered, complete with Adam's picture and personalised message,
the other as a gift from your store - wishing my beloved Adam a merry Christmas. 
This time, there were tears of joy and not anguish. When my son informed me that there was no charge, the money for the punctured balloon would be refunded, too...
I was speechless. 
In short, you lovely Christmas elves, you saved my Christmas. You will never know how very much it meant to me to have the balloon...and the kindness and generosity 
received from you in the process. Thank you, thank you, thank you. Wishing all you wonderful people a very happy, healthy and blessed New Year. 
Your most grateful customer...and a customer for life now. Ulrike Rowbottom, December 2018

Thank you Lucy once again for the most amazing Balloons you did a great job ... Henry and his friends loved them!!! Lucy Law, December 2018

I just wanted to Thank you for the lovely balloon Garland on Saturday. It looked amazing and I had lots of positive comments and mentioned that Frog Orange was the place to go! Amazing service and amazing staff Hinna Junaid, November 2018

Lovely shop! Their balloons are very good quality, Crista Popescu, November 2018

fantastic! great thankyou ever so much. i would highly recommend you to all my friends and family! you have really pleased me with your great communcation skills. iv shopped with you before and have never been let down. you really are an amazing establishment! and i will hopefully be coming back to you for more balloons as its my parents anniversary in a months time. Sarah, October 2018
I've just arrived (Eynsham Hall) and the balloons look fab! Thanks for the extra five you did for us - the extra table only appeared earlier today and I'm still not sure what happened there! Thanks again for your wonderful service! Chloe Reinhard, October 2018
Amazing business. Sophie Gallagher, October 2018
fantastic! great thankyou ever so much. i would highly recommend you to all my friends and family! you have really pleased me with your great communication skills. iv shopped with you before and have never been let down. you really are an amazing establishment!
and i will hopefully be coming back to you for more balloons as its my parents anniversary in a months time. hope to see you soon. many thanks. Sarah, October 2018 
Excellent customer service, thank you for helping us with our ribbon printing emergency today you saved our photo shoot! Friendly, speedy and very effficient service. Also do the most amazing balloons for weddings and events! Gary Cooper, September 2018
It all looked quite beautiful. And you attached some of the balloons to the pew ends. They looked lovely. Perfectly ...! Thank you so much. R Greves, August 2018
Sometimes a miracle needs to happen. Our aunt's 100th birthday. A sudden gust of wind blows her helium filled birthday balloon far into the sky. We watch helplessly. Then on the smartphone we find frog orange balloons. We explain our distress. They arrange, within an hour, to hand deliver a beautiful bouquet of fabulous helium filled and colourful balloons with a "happy 100th birthday" message. Great big beautiful balloons. Calm and kind as you like, as if they are used to making miracles happen every day. Does a centurion smile? She does. Is she happy? She is. A brilliant service. Well done Ravi Kohli, July 2018
Thanks so much for this wonderful pony balloon. When the breeze blows through the house, she walks all around from room to room. We find her all over. My granddaughter loves her! Israel Radl, New Jersey, USA, July 2018
Hi there, I ordered balloons for my 50th birthday party on Saturday. I got really helpful advice from your Jericho staff, and the balloons looked absolutely fabulous! - delivered well before time and perfectly placed. I just wanted to thank you for this - it made all the difference in the world! I always come to Frog Orange and this helps me remember why. Thanks again. Jane Dickinson, June 2018
Great shop!customer service is great a must visit shop! da cool kid, May 2018
Thanks so much again.  My son thought the balloons were great (as did his brother who saw the pictures) -- although he was trying to keep the fact of his birthday quiet! Jill, April 2018
Hello! Just to say thank you for the balloons for yesterday! They looked absolutely beautiful and actually still looked pretty good today. Anna Kaufmann, March 2018
Just had a photo from Annabel, and the balloons are still going strong, unlike the fizz and chocs. Once again many thanks for all your very kind help. I wish you had a place in London. Esther Chable, February 2018
Thank you so much for the balloons they were great. Such a good service you offer will certainly recommend. Julie Hemming, November 2017
I would like to thank you very much for your prompt service and delivery of the three balloons I ordered. THEY WERE GREAT and were very well received by the recipients I bought them for. Yvonne Wright, November 2017
Just a quick email to say a very big thank you for doing the balloons for my grandson Thomas. He thought they were amazing and they really helped to cheer him up. The service you gave was brilliant and very good value. Mike Maxwell, October 2017
Balloons are brilliant are completely bespoke to suit you. Amazing service, they decorated my party room and thought about every decoration in great detail. My guests loved it and raved about how great the room looked. Thank you Frog Orange! Amy, September 2017
Just to say a big thank you for the balloons. They were greatly admired, went extremely well with our colour theme, and were a good source of entertainment for my grandchildren. Oh yeh, and the day went brilliantly! Stephen Payne, August 2017
Bought a helium balloon for my son's 2nd birthday the day before. By the evening, the balloon had started to deflate. We emailed Frog Orange Balloons that evening expecting to go in in the morning for an exchange. Instead, at 9am we received a knock at the front door from the owner with not only a replacement number 2 balloon but a complimentary bunch of balloons with his favourite pictures of diggers. Absolutely fantastic customer service. Highly recommended, many thanks. Tom, August 2017
Great service - super friendly, quick and helpful. Would definitely recommend! Kate Roberts, July 2017
Fantastic gallons as short notice. Gail Saunders, July 2017
Thank you for the balloons they looked great. GH, July 2017
Just want to say Frog Orange never fail to deliver gorgeous arrangement for my girls 10th birthday please pass on my thanks to Headington branch Lynette Chung, July 2017
I wanted to email and say thank you to Frog Orange for providing such a great service and helping to make my mum's birthday so special. The balloons and banner arrived looking fantastic and really made the party space personal to mum. Thank you so much! Katherine O'Neill, June 2017
Great cards and balloons. Useful for short notice present  Richard Turner, May 2017
Cool party shops with great balloons  Matthew Russell, March 2017
Quirky and a tad pricey but a nice shop nonetheless  Richard Lindgren Eklow, March 2017
Thank you for sorting out and arranging all the balloons for our wedding - they looked absolutely fantastic! some of the foils are still going even now nearly 6 weeks later! Vicky & Dom, November 2016
Many thanks for the balloons, they were really pleased with them. Nicky, September 2016
Balloons are amazing! Thanks so much for organising them :) S Gaffney, September 2016
I wanted to thank you for your help, advice and most of all the finished product! Megan was amazing: I am sure she explained the limitations she came across at the venue, but she fought on and won! We were delighted with the display she produced and my son was determined that the 'Zepstock' arch and words would live forever in his conservatory. It was very funny seeing people carry all the balloons through the village!! Again, thank you all, especially Megan. Pat Forgione, June 2016
Just wanted to say, I was flipping delighted with my balloons, the glitter looked amazing. Thank you so much. Jo Hinxman, April 2016
I just wanted to thank you for the amazing balloons you provided last night! They made a great impact, and were a source of entertainment for tipsy people at the end of the evening :) Elisa Cepale, White October, January 2016
I came in this morning to the Headington shop enquiring about a birthday balloon for my dad's 60th birthday with the addition of a bicycle on the back in gold glitter. I would like to say thank you! You did an excellent job and it is perfect for my dad - he is going to love it. Please pass on my thanks to the ladies in the shop who dealt with my order - they were very friendly and helpful. I will definitely be coming back for any more birthdays or special occasions :) Emma, January 2016

This is just to thank you for the lovely decorations which you did for me at the Randolph Hotel for my daughter's fortieth. They looked great and she was delighted. Anonymous, January 2016
Thank you very much for supplying balloons last weekend. They were beautiful and really made the occasion. Everyone had a wonderful time. A Morgan, December 2015
Just a note to say thank you for all your hard work and help with the ball. The guests had a great time, their was a good atmosphere and lots of dancing, it was lovely to see everyone let their hair down and "get down". Safe to say it was a success so thank you.
Kirsty, Brookes University, September 2015
We just wanted to say a huge thank you for our wonderful balloon arrangements you did for us for our 40th birthday party last Saturday at the Cherwell Boathouse. They were beautiful. So many people commented on how lovely they were, and they so added to the fabulous atmosphere. Our party was exactly what we had wished for and the balloons went a long way to achieving that. Annabel & Sarah, August 2015
Great balloons! Many thanks. Tim Aldiss, August 2015
Good morning. Just a quick note to say 'thank you' for your balloons on Saturday, they looked fabulous. Sarah & Chris Ellis, August 2015
I just wanted to say a huge thank you for the lovely balloons you delivered yesterday to Quod Bar. My friend (whose birthday it was) was over the moon and all of the guests were really taken with them and the walking tortoise was an absolute hit!! Who ever wrote on the orange stars has beautiful handwriting.  I have recommended you to everyone, thank you for providing such a great service from start to finish.
Katie Russell, July 2015
Just to say thank you for the fabulous Baby Shower balloon in a box. It was amazing and everyone commented on how fab it was. Great service and balloon - thanks again. Katy Beaurain, July 2015
Thanks to you and Megan for wonderful balloons!  They look fab in our reception area and everyone is thrilled. Icing on the cake to our celebrations today. Katie McMillan, July 2015
I am very grateful for all the balloons and especially the bubble effect that was designed by one of your work colleagues at the hall, she has done a marvellous job and was very helpful. Could you please pass on our thank you to her and everyone else that helped. We are very happy and grateful. We do order balloons from Frog orange couple of times a year for special occasions and will continue to do so. Selena Josephs, June 2015
I just wanted to say a huge Thank You for my balloons. I ordered three personalised balloons (with a date on) to make my save the dates for my wedding! I'm really pleased with my service from start to finish, and will happily recommend you to anyone! Heather Lockton, June 2015
Thank you to staff at Headington shop for delivery of balloons to Kennington today. Very efficient service and much appreciated 'bouquet'. I'll certainly recommend you and will order more balloons in the future. I had looked at various sites but what you do is so much nicer than anything else. Mary Sutcliffe, May 2015
You delivered some balloons for my dads 70th a few weeks ago and I just wanted to say how fab they were! They looked gorgeous and so thoughtfully put together. Have since ordered a balloon with silver personalised message [from elsewhere] and it was nothing like as beautifully written. We all thought yours was a computer it was so neat!! They just looked so lovely and I was v impressed :) thanks! Kate Shirley, May 2015
I wanted to let you know how much we all appreciated the brilliant birthday balloons delivered last week - they were just perfect down to the matching ribbons and star weight! Thanks again - your balloons were a fantastic addition to the birthday celebrations. Marion, March 2015
I just wanted to say a huge THANK YOU for doing such a great job with my order. I felt like I got top notch customer service from you and I'm so impressed that you delivered the balloons so quickly. The bouquet looks perfect! SC, March 2015
Many thanks for your help with the balloons they looked brilliant and the night was very successful! Maria Savin, January 2015
Thank you so much for the beautiful balloons you delivered to Fallowfields Hotel for me on Saturday.  They were delivered bang on time, were exactly as I had imagined, and really helped to create a memorable atmosphere for our function. I wouldn't hesitate to recommend your balloon services to anybody. Neil Cooper, January 2015
Once again the balloons were brilliant - thanks so very much for the hard work, last night went amazingly well. Best wishes, and I will be in touch again. Alan Hambidge, January 2015


The [balloons] were fantastic, thanks very much. Gerald, December 2014


Just a quick e-mail to say thank you so much for the balloons on Saturday, they were perfect. Sue, December 2014


Thank you so much for our beautiful balloon displays you created for our wedding. The 'Up' balloons were amazing, so close to the film and better than we could have imagined! David & Emma, November 2014

I was really pleased with how much attention and care you showed for my 'tiny' order. I was told the balloons were lovely and arrived on time. Hopefully will have some more special occasions to use your service in the future and next time I'm in England I will pop in for a vist. Sally, August 2014
FABULOUS WONDERFUL GORGEOUS BEAUTIFUL - you have done an incredible job and I shall use you again and again - love them SO much. Clare, August 2014
Many thanks for supplying such wonderful displays of balloons for Helen and Andrew's wedding on Saturday 26th July - they were perfect. W Ashcroft, July 2014
Ordered a boyish balloon bouquet today for delivery to jimmy at John radcliffe children's hospital. You made a little boy very happy :-) balloons & service were fab. Thank youElayne, July 2014

Thank you for the most amazing balloons yesterday! The elephants & zebras were especially popular! Louise Lloyd, June 2014

I just wanted to say thank you for the Diamond Wedding balloon that you did for me. It was the perfect table centre piece to my parents diamond wedding party. Sue Cook, June 2014

I just wanted to say a MASSIVE THANK YOU for Elvy's amazing birthday balloons - they looked fab with all the other jungle-themed decorations and he loves playing with them! Rachel, May 2014

Thank you very much for providing the balloons for our daughter's wedding yesterday. They really added to the party atmosphere and looked great on the tables at the Brasserie Blanc. Nicola Lloyd, March 2014

Beautiful. Amazing. Thank you very much. BS, January 2014

The balloons were stunning! Many thanks for your attention, and please also pass onto your staff. Roger Paradise, January 2014

I am just e-mailing you to let you know I was very happy with the service delivered Sunday. It was nice doing business with you, and will not hesitate to reccommend you to anyone, and will definitely do business with you again.  Keep up the good work. Andrea, December 2013

Thank you so much Lucy and staff at the Headington branch for arranging and setting up the balloon decorations at Kat & Steve's wedding breakfast at The Queen's College, Oxford. The balloons provided the finishing touches! Beautiful! Helen Kempster, August 2013

Thank you for delivering the balloons on time yesterday. Many people commented on how perfect they were and that my sister would have loved them. Harriet Batten, May 2013

Thank you for organising the balloons at my wedding. You interpreted what I wanted beautifully - the colours were perfect. The order was delivered on time, as promised. You did exactly what you said you would - excellent customer service. Mrs Bye, January 2013

Thank you so much - the balloons were perfect! They looked fantastic! Jacqueline Catherall, December 2012

I just wanted to thank you so much for your work on our lovely balloons for Beth’s party on saturday. As your tagline says, we did love them! They were everything I had hoped and I think we got the balance just right. The balloons really set the party mood in the room and, best of all, Beth loved them. Jill Gigg, November 2012

I would just like to thank you for the lovely display of balloons you did for the Wedding Blessing party in the Snooker Club at Thame on Friday 9th November. A lot of people commented on how nice they looked. Ellen McCarthy, November 2012

I would just like to say a huge thank you for the magnificent display of balloons that you did for my daughter’s christening last Sunday. It was so beautiful and I got a huge number of compliments. The handwriting on the foil hearts was just perfect in every way and so beautifully done. Julie Gregory, Oct 2012

Thank you sooo much for the wonderful balloons at our wedding, the room looked spectacular - very much appreciated x Sharon Slattery (nee Randall), 2012

Many thanks for your help with arranging this at such short notice. The balloons look great!!! Jo @ Welcome Break, 2012

A big thank you for doing our lovely wedding balloons, they looked so amazing and you did us very proud!!! Thanks for making it so easy for us!!! Nicky & Rob, 2012

The display and your member of staff were both excellent, thank you. Shelley North, St Edmunds Football Club, 2012

The golf balloons were absolutely fab. Jamie loved them - although at 16 all he could do was grin! (but that was enough!!). Clever you, they were inspired, another one for the portfolio. Huge thank you for once again pulling out all the stops. Sally B

Many thanks for your prompt balloon delivery yesterday morning in that awful weather. But luckily it cleared up and the event was a tremendous success all round so I am delighted and all the balloons stayed the distance! Nicola Ranjit, Oxford Brookes University

The balloons looked amazing. Several of the guests commented on how wonderful the balloon displays were and at the end of the evening one lucky lady on each table was allowed to take them home. Heather Woollard

Thank you for the balloons! They were beautiful and were a real attraction at Emily-Mae’s 1st Birthday party , the kids and adults adored them! Lorna

Just a note to say thank you very much for the excellent service you provided for Andjela’s Baloons. She loved them. Milena

Hello, I would just like to say thank you for providing the balloons for Laura’s 21st. They were great (and are still floating about). Helen Voak

She should be over the moon, I wish they were for me. Thank you so much for all your help re. picking up champagne, etc. Esther Chable, London

Charley loved her balloons – so thank you for those – she was thrilled! They look very cool indeed. Nancy Wainscoat, www.biscalicious.co.uk

I just wanted to write and thank you SO much for the amazing balloons for my husband’s 40th surprise party on Saturday. They looked absolutely wonderful and everyone commented on how they just ‘made’ the party. My husband insisted on bringing them all home with us at the end of the night so I’m sat here looking at them filling my lounge! Liz Griffin

Thank you for the balloons for our ball last night. They were superb and many people commented on them. Lisa Higgs

Balloons absolutely fab – better than ever – loved the clowns, spotty ones – everything! Thank you so much! Sally B

I just wanted to say a really big Thank You for the balloons you created for my daughter Phoebes’s 6th birthday party yesterday. I was so so pleased with them, the kids loved them and lots of adults enquired about where they were from. Dani Granito

Just to say a belated thank you for the fantastic balloons at my party. They looked fab and are still floating even now! Suzy Middleton-Heath

Thank you so much for the gorgeous balloons – they looked great in front of the café. Emma

Thank you so much for the beautiful Christening balloons. They really brightened up the room and transformed it into a real party! Rebecca Oldfield

The balloons looked fabulous and put everyone into the party mood immediately. Mark said the photographs don’t do it justice, he was hugely impressed by your work. Thank you for making it so personal and special – unbelievable service from Frog Orange once again – we love your balloons! Claire Mitchard

Thank you for doing the balloons for our wedding. They really were amazing and it was sad to see them go down! Natalie and Stuart

Thank you for the most beautiful balloons for my 21st. They’re the best! Charlotte Woodward

Thank you for your beautiful balloons, last night was a great success. Abby, MCR President, Hertford College, Oxford

Thank you SOOO much for doing the beautiful balloons, people were saying they were the best bit of the launch yesterday – they were certainly the bit that ran the smoothest! Lydia Penke, Film Education

The balloons were great and everyone loved them so told lots of people about you. Richard Rosser, Managing Director, The In Oxford Group Editor, B4 Business Magazine

The balloons went down a treat, everyone was really impressed with them, especially all of the children at the end of the day who got to take them home. Laura

Thank you so much for coming to the hotel yesterday and making the room so Party Party! Lauren was absolutely blown away by the room, loved the confetti table and was thrilled with the party bag balloons. Claire @ Paper D’Art

I just wanted to drop you an e-mail to say ‘thank you’ for the balloons. They looked fantastic and everyone commented on how lovely they were! Thank you again. Val

I would like to thank you for the lovely balloons that you supplied at Emma’s wedding reception! They were perfect and Emma was thrilled. May I take this opportunity to wish you every success in the the future, and I assure you that I will be passing on your name! Reg Martin



frog orange ballons
4 The Parade, Windmill Road,
Headington, Oxford OX3 7BL
Tel: 01865 766777
179 Kingston Road, Jericho,
Oxford OX2 6EG
Tel: 01865 311266
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